It will help you decide whether you should do something about it.

Understand that there are degrees of insults, too.

At the other end of that spectrum is a bully who uses insults as intentional intimidation.

Doctor talking with senior patient in waiting room

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Neither scenario is acceptable from a medical professional.

Your next steps will be based on whether or not there was the intent.

Respectful communication is required in all healthcare interactions.

Doctor Explaining Paperwork To Senior Patient

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Don’t settle for anything less.

Hospital staff are placed under a great deal of pressure along with long work days.

It’s possible that the rude behavior was unintentional or not directed at you.

Man with stethoscope talking to other man

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If rudeness is consistent or expected, it might be worth having a conversation about why it occurs.

American Medical Association (AMA).The Do’s and Don’ts of Calling Out a Patient’s Bad Behavior.